Terms and Conditions
Terms and Conditions
By using this Web site you agree to be legally bound by these terms, which shall take effect immediately on your first use of this Web site. If you do not agree to be legally bound by all of the following terms please do not access and/or use this Web site.The Web sites content, including all media, its products and services, is provided as seen and only whilst available, with no warranty. This Web site will continue to be developed and maintained but without warning, where deemed necessary, certain sections can and will be closed. Features or items on this Web site may be removed at any time without notice.
The names and media identifying Hornsea 3G, and related products, third parties and their products and services are subject to copyright, design rights and trademarks. Nothing contained in these terms implies any licence or right to use any trademark, patent, design right or copyright of Hornsea 3G, related brands or any other third party.
Whilst we try to ensure that all prices on this Web site are accurate, errors may occur. If we discover an error in the price of the goods that you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel, and have already paid for the goods, you will receive a full refund.
Whilst we try to ensure that each product has the correct stock status (available/unavailable) we do not guarantee that, when you have placed an order, stock will be reserved. In the unlikely event of you purchasing an item that is out of stock, we will contact you with all options available for that order. By purchasing items from this Web site you acknowledge that you are aware of these facts.
If you are having any difficulty with this Web site, please contact us.
We do not store any credit or debit card information as all online payments are via Paypal. Postal payments can be made by cheque or Postal Order. Once your order has been submitted, you will automatically be sent confirmation of your order via e-mail from our system. This will be your proof of purchase receipt which you will need for any returns or exchanges. You can log on to your online account at any time to check the current status of your order. Please make sure you log in using the details you chose when you registered your account.
Please inform us as soon as reasonably possible, within 7 days of receipt if the item is damaged. Any damaged item must be returned to Hornsea 3G within a further 7 days at which time we will, where possible send a replacement. If we are unable to provide a replacement, we will issue a refund of the original price paid.
If you need to contact us or report a damaged item, please use the details on our contact page and include the following details:- full name, delivery address, item, delivery note/invoice number.
All products sold on this site are subject to the distance selling regulations. For non-faulty items you have the right to cancel your order, within 7 working days of receipt of goods
However if an order has already been dispatched it is up to you to return the goods in the same condition as we sent them. In such circumstances we are not responsible for return postage. Hornsea 3G reserves the right to refuse a returned item and a refund if over 7 days. Please ensure the safe return of the item to us. Please ensure the returned item is in the original packaging and includes all relevant items/accessories it came with, as well as the delivery documentation, or a copy of. We would ask that you please notify us of any return via e-mail to allow us to deal with your request.
This does not affect your statutory rights.